Stop Draining Your Wallet!

We have had lots of service companies out to our desert home but Timo’s is really the best of the bunch. I love everything about them. Great service folks, great communication and I don’t feel like I am being ripped off. Timo’s is a real gem. Nick came out today for a AC service and he was fantastic.

I always choose Timo’s. They are thorough, but more importantly they treat their employees well! Axel completed the maintenance check on my HVAC unit according to Timo’s exacting standards. In addition, he was both pleasant to deal with and, as a young man exhibited refreshing evidence of critical thinking ability.

Timo’s HVAC was the best experience of all services we have had in Palm Springs in 24 years we have lived here.Every interaction with them was friendly and professional. They were very well able to answer any questions and offer more information to help us make our decision. We are grateful that they are so well-informed.Once we decided what is best for us, they were available to meet our schedule.The install team was great. Very careful and considerate of our property. They finished a huge job fast by knowing what they were doing, and followed up to make sure we are completely satisfied.When we had questions about anything, they took all the time we needed to make sure we know how to operate the system, and even after the work was completed and we had paid for it. There were no additional charges for anything. Every aspect of the job was covered by that one estimate.Our primary contact with them told us to call them for plumbing when we need it. We certainly will.

Excellent communication regarding service arrival time. Everything was on time, services performed professionally. Technician advised me on potential upgrades that will extend the life of the systems and save energy costs. Very satisfied and will recommend Timo’s to my friends.

Timo’s has serviced my heater/air conditioner unit several times in the past couple of years. I have been impressed every time by the service person. They are always polite, efficient, knowledgeable, tidy, and on time. Stellar service.

The service person, Robert(o), was very thorough. He explained what he was doing and why. He showed me pictures of the work he did, sometimes with before and after pics where applicable. Robert also explained certain readings he measured and what they meant. Overall, I was very satisfied with Timo’s and Robert.

New homeowner and to the area, did some research, and decided on Timo’s. Easy scheduling, great communication both prior to my appointment, during the initial assessment, and in determining what additional services I may require. Josh was amazing, purchased their Annual Membership Plan, look forward to working with them in future, and would highly recommend.

I’ve been a loyal customer of Timo’s AC for several years now, and they continue to impress me every single time. Their service is consistently professional, prompt, and dependable.Keith, the service manager, truly goes above and beyond—he’s knowledgeable, approachable, and always makes sure everything is done right.It’s rare to find a company that you can count on year after year, but Timo’s AC is just that. Whether it’s regular maintenance or emergency repairs, I know I’m in good hands.Highly recommend them to anyone looking for honest and high-quality HVAC service!

We had a great experience with Timo. Tyler was our sales person for a new mini-split AC system. He came the house to assess the space and electrical. Afterwards, he gave us different options on units and explained the advantages and disadvantages of each. He also explained the process clearly. The installers, Garay and Tom are great! They answered all our questions. They work neatly and efficiently. They gave us a full tutorial of our new system. The process from beginning to end was seamless and efficient.

The Timo’s team did efficient and clean installations for me. I am sure the new home owner will be a pleased with the results.I am especially happy that all of the work was done in a day with no additional charges.Thank you for exceeding my expectations!

We’ve had Timo’s care for our system since 2018. They’ve handled the purchase of a new A/C system and its care ever since. We’ve been blessed with terrific and professional technicians that give our system a thorough evaluation twice a year. Josh has been our technician, by request, for three years and is dialed into our system and what needs attention. Our place is over 30 years old and needed new insulation and the company handled that as well, which also brought us up to current code in PD. A full service operation with attention to detail. They always keep you updated on your technician and their arrival. Recommend the annual / yearly subscription for best pricing.

Technician Pablo was extremely polite, and conscientious. He was respectful, putting on boot covers before entering my home. He wiped any fingerprints from handling the opening to the filter cover. He sent follow-up information as promised.

Timos installed Trane unit in my home 2017. We have been using them for our biannual maintenance ever since. Service techs are friendly and professional, extremely thorough and honest!Names to mention, Romeo, Felipe. Both are excellent service technicians! Thank you!

I could not be happier with the service Timo’s and Jaime provided! I called, got a next day appointment and Jaime fixed it on the spot. Naturally, I signed up for their annual maintenance program. I have had experience with other companies where they come out, diagnose and tell you they will send an estimate, then come back another time to repair. I will call Timo’s from now on!

We’ve used Timo’s for five years to service our 20 year old AC and have always been very impressed with them. We finally had to install a new one and have always been so pleased with their customer service that we didn’t even get anyone else to give us a quote. The new AC was just installed and as always, the technicians were exceptional. Skilled and knowledgeable, always punctual and polite and just a pleasure to work with. If I could give more than 5 stars, I would.

I have been using Timo’s for 4 years, since I bought my property in Rancho Mirage. I find their prices reasonable, and their service is excellent!! They are on time and reliable. I highly recommend Timo’s.

Timo’s Air was great. I installed a new unit with them a few years ago. Josh came in for the maintenance and did a wonderful job. My system has no issue after all these years.

I had a great experience with the AC technician from Timo’s AC. He was punctual, professional, and courteous throughout the service. He took the time to explain everything he was doing, reviewed his findings with me, and even shared information about other services they offer. I really appreciated his thorough approach and excellent customer service. Highly recommend!

These are well trained employees, in person as well as on the phone. They are really with you and take time to listen. Nicholas was not only an expert but someone who never casts his eyes downward when he explains any Qs u ask.

Jaime our technician was wonderful. He was professional, courteous, knowledgeable, and thorough. He explained what he did, provided detailed explanations and photos of aklmwork completed and clearly stated his recommendations. We’ve been with Timo’s for many years and highly recommend them!

We’ve used Timo’s since we moved to Palm Springs, and they have been consistently good, considerate and professional. We highly recommend them. Now if we can find as competent a company back east…

Roger Ragland conducted my seasonal maintenance last week. He was extremely knowledgeable and dependable, kept me up to date on his arrival time and helped manage all of my expectations on the time required for the process. Great technician!

Yesterday I had Winter service provided by Roger Ragland from Timo’s. Roger was the best and most thorough technician I have ever had the pleasure of working with. Roger was very pleasant and hard working and took the time to completely answer all my questions. Timo’s has an extremely excellent employee that I would be grateful he was always available to provide my seasonal maintenance.

Chris @ Timo’s is literally the best technician and contractor I have ever dealt with! Courteous, patient, full of resources and ideas, amazing at his trade and he also gets 100% in customer service – he is responsive, he even got back to me on his day off! Highly recommend this company and their amazing staff and work!

Had Timo’s out recently to replace my, over 20 year old, water heater. They gave me an excellent estimate and explained the details of the work to be performed. As I understand it plumbing is a new service Timo’s is offering. So far I am completely satisfied and hope they stay busy and add on more people as soon as possible.

Excellent service! Timo’s is an outstanding company to work with. We purchased our A/C units from them and since have had regularly scheduled maintenance service on 2 units for a few years now. I have no reason to change my assessment of their work quality, ethics and a very accommodating and friendly staff.The Technician who came to provide the most recent maintenance service, Josh Lueskow, is an invaluable representative. He is professional, thorough, efficient and friendly and is an asset to the company.Overall, I would highly recommend Timo’s A/C & Plumbing.

Chris got here early and called to let us know he was on the way. He is professional, respectful and very knowledgeable. He fixed the problem and gave us tips on other things like our vent registers and what type to buy and how to position them to maximize our airflow. We really appreciate his attention to every detail. Timo’s is a great company and Chris represents them very well. We will only use Timo’s and feel like Chris is our guy!

What a great company! Employees were super knowledgeable and so pleasant to talk to. Felipe was especially amazing! Very courteous, kind, respectful and knowledgeable! After my initial service call, I decided right then and there to become a member to receive their twice a year maintenance service. If you are not happy with your current HVAC service, call Timo’s AC and you will be VERY happy!

Romeo, the technician is really friendly and was able to explain and show me what needed replacement, what needed repair and why. I completely trusted his work and he was honest about expectations. My attic access is in my master closet. The light fixture was loose and I’ve not been able to get it reattached. While he was up there he fixed it.I didn’t see him do it, he didn’t even tell me he did, so I wasn’t able to thank him. That night when I went to bring my trash bins in from the street, he had brought them up to the garage. But what I liked best is he likes his job. It just shows and that is so rare to see anymore in customer facing jobs. I’d already heard good things about Timo’s and this validated it. I will be getting a new system from them, waaay overdue. I will also take advantage of their maintenance plan so I don’t have to remember to have this done. I’ll try to remember to update after I get a new unit selected and installed but as of now, HIGHLY recommend.

Andrew was prompt, courteous, professional and efficient. Very nice young man and a pleasure to work with. Highly recommend Timo’s based on my experience with Andrew. By the way, this service call was on Sunday-Memorial weekend.

The office personnel were pleasant and helpful. It was easy to make an appointment and I received same day service. The technician, Andrew, was very kind and professional. He fixed the problem quickly, then took the time to help me set up a new thermostat. I chose Timo’s from reading lots of great reviews and the firm certainly did not disappoint!

Technician Earl was courteous, knowledgeable and helpful. Found the a/c problem and provided clear estimate of the repair needed. Reasonable prices.

Timos is the best! They just left after emergency repair. 4 kids don’t know how we would have made it through the night without you. Thank you! So grateful. Just hit 75 my goodness never really thought about how being hot and uncomfortable really effected our mood. Everyone is happy and playing nice. So grateful. 🙏🏻

This is my second experience with Timo’s. Their team is so good—quick and responsive, and gets the job done courteously and professionally. Oscar, the technician who came today, was so through in diagnosing the problem and giving me options and pricing. He repaired our AC problem, and gave me a thorough explanation of what was done and how to use the new equipment he installed. Truly outstanding service.

They were quick to respond to my request. They even looked in to see if there were any cancellations to fit me in. I liked that I was given information on my AC unit and future recommendations. The gentleman (Damian)was gloved up and masked up before presenting himself to do the maintenance that I needed on my unit. That was comforting because of this current COVID situation. And paying by card was super efficient!

Everyone from Timo’s was highly professional and knowledgeable from Ken the sales rep to Dawn in the office to Mark and Bobby the install team. Gabriel the install supervisor actually came out and helped finish up the job. Ken stopped by several times during the day to make sure all was well and to answer any questions. I give the highest recommendation to Timo’s and their team.

Great customer service, honest business. I purchased a new a/c system from them, they provided competitive pricing but it’s their honest staff that sold me. After having my previous a/c company quote me $2k to fix leak, Timo’s came & fixed it for free. It wasn’t a $2k issue after all. You will be completely satisfied with office staff & service techs.

Fast, within minutes, reply to my online request for an estimate. Scheduled for the next business day. I received a text confirmation and a reminder. Another the morning of and a call when Ken was half an hour away. He arrived on time in a colorful Timo’s vehicle. Ken reviewed and documented my request. He quoted the price and how the work would be performed. He also did further research on my equipment when I asked for other options. The work is scheduled to be performed two days from now. Hopefully I’ll be able to add to my report when completed

Did research before we decided on this company. It was a great choice. From first contact to the final work was complete they were excellent. They were right on time and did a great job.

Andrew was great. Timo’s came out to service our two heaters. He was quiet, efficient, and thorough. He explained exactly what he was going to do before he did it and then apprised me of the results when he was completed. Would highly recommend Andrew at Timo’s

Had a bit of an issue with my thermostat and Timo’s was able to fit me in on short notice. Both the dispatch operator and the technician were helpful and courteous. The technician was professional and explained the system and the repair. Top notch. Thank you

Very knowledgeable technicians.Careful, prompt and so clean!!Had to do a messy job at our home and they protected all my furniture and belongings and also vacuumed after 😊Very polite and fast too- hardly noticed they were there.Highly recommend.

5+ Service- responsive, reasonable, professional and I can’t imagine using anyone else! I had regular service plus installation of an electronic thermostat today and I was very pleased with both aspects of the work.

I have heard great things about this company. Read a few reviews, and decided to call them. They not just met my high expectations but they also exceeded them. From the scheduling process, to getting a text with a picture of technician prior to arrival, and his bio, to the quality of service, wow wow wow! I will not use any other company from now on. Timo’s will be my go to

We returned to the desert to find no A/C and the temperature in the 90’s. Timo’s A/C responded right away and was at our home in an hour. We had an exceptional experience working with everyone and our new heat pump was being installed within 30 hours. Their customer service is what all service providers should strive for.

We found Timo’s by checking review sites after our ac decided to go out 2 months after we closed on our second home here in Palm Springs and 2 days before 8 family members arrived for our first 4th of July and housewarming here in the desert. We were thrilled as you can imagine when they were able to come out almost immediately (in the one teens as you might expect) and get us up and running in a matter of hours. We’ve been loyal customers ever sense and they’ve been stellar service providers for going on 9 years now. We use their annual service plan with their friendly and very necessary reminders for us. This way we never forget to keep our system clean and running smoothly for all seasons. Our technicians have been super courteous, professional, knowledgeable, timely, communicative and efficient. Highly recommend!

Timo’s tech named Andrew was great. Honest, not a crook didn’t try to over sell or say we needed things we didn’t need. Our former service was not honest and no “Comfort”. Timo’s is honest!! Hard to find in the desert. Great work, super honest!! I’m so glad we found them.

I liked the service man Andrew. He explained what he was during. Very nice, and treated me like he was a friend. Happy with service and price.

Our neighbors recommended Timo’s when our air conditioner wasn’t quite reaching the number we set the thermostat at. I was surprised when I called and they had an appointment for the very next day! Jason was the tech. He was very nice, quiet and efficient. Diagnosed the issue, gave me some options, and took care of things. My toddler didn’t even wake up from his nap during the visit. I signed up for their twice a year maintenance option.

Called in the late afternoon because our AC was only blowing hot air. The person answering the phone was very courteous and professional, she put me on hold to check how soon a tech would be available. After a very brief hold, she came back on to tell me a tech would be available within the hour. Ten minutes later I got a call from the tech saying he was on his way. Jason was at out door 10 minutes later and promptly diagnosed our issue and repaired it. Amazing service and great people!Thanks!

The installers were knowledgeable and did not dilly-dally when it came to getting the job done. So far everything seems good, I’m getting cool air (so nice). The only negative comment I have is that both the inside wall mount blower and the outside condensing unit were not placed straight. The inside blower looked at an angle, I had the tech correct it (as best as he could). Also, the outdoor condensing unit was installed 1-1/4″ off from front to back. The tech removed the screws holding the unit in place, straightened it to an even distance from the house and replaced the screws. Thank you for getting this job done. You have professional, courteous techs.

I contacted Timo’s on a Thursday about installation of a mini-split in my garage. A representative came to my house the same afternoon to discuss the system and give me a quotation. I accepted later that day via email, and installation was completed the next Monday! The installers were very friendly, knowledgeable, and cleaned up afterward. I like that Timo’s sends me texts and emails saying when they are coming and that they are on the way, etc. I strongly recommend Timo’s!

Timo’s sales (Chris) and installation crew is the best I have ever seen and I have used other companies before. They are dependable and very friendly starting with the office and Installer.Their workmanship is a true 5 stars Company.You can’t go wrong using Timo’s if you need the job done.

Great service. My A/C was out all night, so the next morning, they came out right away. The A/C was serviced fast and my tech was very knowledgeable and kind enough to explain what was needed. Highly recommended!!!!

Great prompt service with a smile! 😁 We’re very impressed not only with their five-star Yelp rating, which was one of the decision-making points in choosing Timo’s, but also with the fast, efficient, and very friendly service that we received. Tracy, the office manager, was on-point in handling our urgent need to resolve our AC outage, and Oscar the technician showed up promptly and quickly fixed AC unit. I would certainly use Timo’s again and HIGHLY recommend them to anyone looking for the best AC service in the desert. Thanks!👏

Great customer service and fair prices. Excellent communication from first inquiry to job completion. On time, friendly, and honest service techs. I highly recommend Timo’s.

Consummate professionals. Knowledgeable, fast and reasonably priced for top tier equipment. Made suggestions to improve the system that made a huge difference. No other company that gave me bids even came close to mentioning anything like this. Highly recommended!

Outstanding service! Prompt courteous and friendly staff. Everyone who I came in contact with was very helpful knowledgeable and competent. A very pleasant group of people to deal with. I highly recommend them!

First, let me say that this was my first time working with Timo’s so there is no other history with them. The sales rep and engineer who came out to the house was very thorough, informative, and helpful in assessing my needs. Once I had decided to go with them and signed the contract we were able to schedule the work very quickly. The guys who came to do the installation were friendly, courteous, and spent the day getting the job done without wasting any time. I spoke with five different well known companies getting my proposals and feel very confident that I made the right choice.

Marcus, Tom and Jack were supreme. So professional and so efficient. Installed in less time than they quoted. Great unit. Our house is spotless. What more could we say?

I got a next-day appointment (not an emergency). The technicians came on time and fixed the problem quickly for a fair price. I appreciate the company’s technology for communication with the customer. No vague windows of time. They even sent me a picture and bio of the tech before he came to the house.

The staff at Timo’s are very professional and efficient. We called on a Saturday and said the issue could wait until Monday, but within a few minutes a technician called back and said he would be right over. He diagnosed the problem and provided a suggested repair, asking if we wanted to proceed and did an excellent job making the repair in a timely and cost-effective manner. Will definitely use Timo’s again.

Got a text yesterday to schedule my maintenance, perfect timing too, they were able to get me in on one of the days off, the technician called before arriving and was on time. Even put the shoe covers on before entering my house. Took care of the maintenance no problems of course since it’s only 6 months old. Changed the filters and he was off. So far I couldn’t be happier with this company.

Great customer service. Chris the representative that came to our home was very knowledgeable. Technicians were efficient and worked diligently to finish the job on time. We had four different quotes and decided on Timo not because they were the cheapest but because they provided the service and follow-thorough we wanted for our investment.